I have changed my mind about the courses. What happens next?
At Suited Tutor, we believe that learning should be an engaging and fulfilling journey. Our commitment to excellence is reflected through the carefully crafted, interactive, and insightful courses, which we offer to our cherished learners. We take pride in our diligent course creators, who are not only carefully selected, but also go above and beyond to ensure the utmost satisfaction for both parents and learners alike.
Your Satisfaction, Our Pledge!
To solidify our commitment to your educational experience, we proudly offer a 100% satisfaction guarantee. We stand by the highest standards of both customer service and education, promising an enriching and enjoyable learning adventure.
Your Peace of Mind Matters
We understand that circumstances can vary, and we're here to accommodate and listen to your needs. If, for any reason, you find yourself in a situation where a refund is warranted, our transparent and straightforward process ensures your peace of mind.
Transparent and Supportive Refund Policy
In the rare instance where a customer feels dissatisfied and wishes to request a refund, we're here to make the process smooth and seamless. Simply reach out to us at care@suitedtutor.com with your legitimate reason and supporting proof. Our dedicated team will promptly investigate the matter, aiming to resolve it, as swiftly as possible. We believe in fairness, transparency, and ensuring that every learner and parent feels valued in their educational journey with us.
Good to Know
We value our customers' constructive feedback, as your voice really matters to us, which will help us to continually grow; so that we will always be able to meet or (ideally) exceed your expectations. Despite all we do, we can always promise that we will do our best every day, which is why we have in place our lifelong commitment towards our customers, 100% satisfaction guaranteed.
