Website Terms of Use

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Agreement to Terms

Welcome to Suited Tutor!

These terms and conditions outline the rules and regulations for the use of Suited Tutor Ltd.’s website, located at https://suitedtutor.com and https://courses.suitedtutor.com.  

By accessing the websites, as mentioned above, we assume you accept these terms and conditions. Do not continue to use Suited Tutor, if you do not agree or are happy to accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refer to you, the person who logs on to this website and is compliant with the Company’s terms and conditions. "Suited Tutor", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client most appropriately for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing jurisdiction courts of England and Wales. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. 

Cookies

We employ the use of cookies. By accessing Suited Tutor, you agree to use cookies in agreement with Suited Tutor Ltd.’s Privacy Policy.

Most interactive websites use cookies, to let us retrieve the user’s details for each visit. Cookies are used by our website, to enable the functionality of certain areas to make it easier for people visiting our website, along with enhancing our customer’s platform experience. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated and explicitly agreed, Suited Tutor Ltd and/or its licensors own the intellectual property rights for all intellectual materials on Suited Tutor. All intellectual property rights are reserved. You may access this from Suited Tutor for your personal use, and subject to restrictions set in these terms and conditions, but not for commercial purposes or monetary gain. In addition, you are not entitled to sell or distribute Suited Tutor Ltd.’s intellectual property or its respective pattern or rights, to other distributors or sellers, without the firm’s actual and official consent. Should any unlawful breaches occur, the company has every right to act lawfully and initiate legal actions against you, without providing any warning.

Prohibited Activities

  • Republish materials or content from Suited Tutor, with the intent of gaining financial perks.

  • Trick, defraud or mislead us and other users, especially in the attempt to extract case-sensitive details, such as passwords, date of births, bank account details and other information that may identify an individual.

  • Sell or sub-license materials and Suited Tutor’s intellectual property, without the company’s awareness or official approval

  • Tarnish, harm or act inappropriately, in our opinion “Us” or the “Site”.

  • Extract information from the Site, with the intent to harm, intimidate or abuse any individual in any physical, verbal or cyber/ online manner.

  • Make improper use of our support services or submit inappropriate accusations or exhibit any signs of misconduct.

  • Engage in illegal activities or unauthorised framing or linking to the “Site”.

  • Engage in any IT vetting or user authorization manner, such as using bots or data mining or other similar tools.

  • Upload or transmit any materials that act either as a passive or inactive collection data mechanism, to monetise, or advertise your other third-party or commercial services without the Site’s approval or outside the platform.

  • Copy or replicate the Site’s programmable language for your personal gain.

  • Make unauthorised use of the Site’s case-sensitive information, such as user credentials, house addresses, emails, contact. details or bank account identification details, with the intent to disseminate any unsolicited emails or advertise your commercial/ enterprise services, without the official consensus of the Site’s owners.

  • Use inappropriate or profanity words.

  • Misconduct or display any sins of unprofessional behaviour, such as bullying. You may also refer to our Harassment and Anti-Bullying Policy, for more information.

  • Customers or tutors providing cash or additional offline financial incentives; so that they can resume their interactions outside the Suited Tutor site.

  • Course creators or online instructors editing Suited Tutor's data, which may be related to website content, programming code or other course creators' published digital courses, without the explicit consent or authorisation of Suited Tutor.

  • Course creators or online instructors, along with private tutors using profanity words, unsolicited or unprofessional behaviour, exhibiting any bullying activities against their learners or fellow peers or any immoral activities, with the intent to abuse Suited Tutor's intellectual rights or property.

  • This Agreement shall begin on the date hereof – June 1st, 2024.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Suited Tutor Ltd does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Suited Tutor Ltd, its agents and/or affiliates. Comments reflect the views and opinions of the person(s) who posted their views and opinions. To the extent permitted by applicable laws, Suited Tutor Ltd shall not be liable for the Comments or any liability, damages or expenses caused and/or suffered, as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Acceptance of the Terms 

Suited Tutor Ltd reserves the right to monitor all Comments and/or Messaging Interactions to remove any Comments, which can be considered inappropriate, offensive or cause a breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
  • You hereby grant Suited Tutor Ltd a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
  • You hereby agree to fully comply (as a tutor/teacher/course creator/online instructor) with our Tutor Code of Conduct and Ethics policy, and agree (as a parent/guardian/student) to fully comply with our Customer Code of Conduct.
  • You hereby consent that should any suspicious activities take place from other tutors, course creators or customers, to bring them to our attention, in conjunction with our Whistleblowing Policy.

Eligibility and Site Use

Users, tutors, teachers, online instructors and/or customers, such as guardians, foster or biological parents, along with adult learning enthusiasts, including students above the 18-year-old benchmark - can use this site with care and precaution. Nevertheless, students under the age of 18 can only use the Site’s services, in conjunction with and under the supervision of a foster or biological parent, tutor, legal guardian or authorised individual, who is above the 18-year-old age spectrum.

Please note: Any students younger than 18 years old may access the Site, provided that any billed services are warranted to be paid in a timely or in an advance manner, by a person who is older than 18 and the billed account is evidently shown in their name.

Users, course creators, tutors and teachers agree to abide by our Safeguarding Policies, to ensure compliance and promotion of best practices, regarding our customer's well-being and protection. 

Recruitment Selection and Criteria

The company reserves the right to carefully select its customers, alluding to both students and tutors, along with parents or course creators; and to withdraw its services from any users that their behaviours deem or are judged to be inappropriate or unethical, as mentioned within the Prohibited Activities section.

We do not consider race, gender, religion, cultural beliefs or any other protected characteristics as a caveat, in terms of selecting our customers or hiring our staff members and tutors, including our online instructors respectively. We recruit members/ personnel, based on merit and work skillset. To find out more about Suited Tutor's Equality, Diversity and Inclusion (EDI) Policy, you can click here.

Please note: no prospective or existing user, browsing or using Suited Tutor’s site will be subject to any type of discrimination on the grounds of any protected characteristic, at any time.

Should the user claim or consider that they have been subject to unfair treatment, as a result of any of the protected characteristics, they are advised to email us at info@suitedutor.com or call us at +44 (0) 7754 562 769.

Tutors or course creators of the company are strictly selected on the basis of their work skillset, merits, experience, qualifications and exhibited ‘can-do’ attitude, during their interview phase.

Tutoring and Online Course Charges

The company can help advise its respective tutors, with respect to the tuition charges, nonetheless, the hourly rate is ultimately set and agreed upon by the tutor and his/her discretion. This will also include the course charges that will be set by the online instructor/ course creator.

Any emerged concerns or inquiries, with regard to the charges of the tuition classes can be redirected to the tutor or online instructor himself/herself, in the very first instance.

It might be worth mentioning that the tutors or course creators may add surcharges, should he/she dedicate additional time, outside the mutually agreed and elapsed time, between the tutor or student; providing that - the tutor or course creator has reasonable or concrete evidence and that such proof is submitted to the company on time. It is expected that such a plausible arrangement needs to be discussed with the company in detail, before deciding the customer’s expense.

It is expected that once a tutoring session is booked between the tutor and the student, the student and the tutor ought to honour the scheduled arrangement and commit to participating, during the mutually agreed learning sessions. In the case that a student is delayed or joins the session belatedly, either frequently or rarely, it will then be upon the tutor’s discretion to incorporate any further surcharges for the unused or extra time. The tutor will inherently be required to raise such incidents via written correspondence and submit them to the company, so that a decision would be made accordingly.

Course Creators' Expectations

At Suited Tutor, we celebrate your exceptional performance and dedication, granting confidential access to our platform, based on your remarkable interview success. We entrust you with our content in good faith, relying on your integrity and trusted character.

Mission of Success
Suited Tutor is committed to fostering your success and growth as online instructors.
Whether boosting confidence, refining social skills, or increasing earnings, our platform is designed to support your journey.

Use with Caution
As stewards of the Suited Tutor platform, it is expected to be mindful of your interactions with your learners or parents, and kindly respect the entrusted information, avoiding unethical exploitation or misuse.

Legal Implications
Bullying, harassment, intellectual property abuse, or unethical exploitation will not be tolerated within our platform.
Unauthorised sharing of case-sensitive and private information to other 3rd parties, including any deceitful activities within the site is unlawful and can lead to legal consequences, exercised by Suited Tutor.

Seek Guidance
Our friendly team is here to address any queries and provide assistance.
Avoid unexpected legal ramifications if uncertain, by seeking approval before taking any actions on the platform.

Suited Tutor values its community, and any breach of trust jeopardises the safety and privacy of our customers, tutors, and fellow course creators. Let's create a positive and supportive environment, together.

Suited Tutor Charges

All payments need to be conducted electronically via our secure and highly encrypted payment gateways, such as Stripe or BACS payments.

The total cost of the tuition or course fees will be illustrated evidently on the Suited Tutor’s site, before parents/guardians or (mature) students conducting any in-advance online payments. Please note: depending on the payment method, additional surcharges may occur. For instance, should a transaction is going to be completed via an external third-party vendor, such as Stripe, then an additional processing fee may be added, on top of the original price. 

Furthermore, classes can exclusively commence, if and only if an online payment has been conducted in advance, so that the company can honour, reward or compensate the tutor or online instructor financially, for their arranged commitment, which may include a tutoring class or course.

Should any disputes or further user aspirations need to be explored, then written correspondence can be redirected to info@suitedtutor.com. 

Billing and Payments

All payments need to be conducted electronically via our secure, highly encrypted and affiliated payment gateways.

For scheduled tutoring sessions and purchased courses via the Suited Tutor website, invoices will be automatically forwarded to the customers’ mailbox. 

The payment methods that are acceptable on this site can be BACS payments, alluding to debit or credit card transactions, along with other third-party payment providers, such as Stripe. The mature student (above the age of 18), parent, and tutor, including course creators, may be required to allow their debit or credit card details to be stored on the Suited Tutor’s system, so that payments can be conducted automatically or for future transactions. 

Should payments get completed via third-party providers, such as Stripe, then transactions will be processed via the payment gateway’s processing policies. 

Should pay-outs are completed via debit or credit cards, it may take between 1 to 5 business days, to reach the associated recipient. 

Cancellation and Refunds

These are the standard cancellation, absence and refund terms, pertaining to all vested parties, associated with the platform’s users, such as parents, students and/or tutors, along with online instructors.

Any cancellation charges are explicitly set by the tutors or course creators, in the event of the customer’s absence, correlated to the student, by not notifying the tutor for the mutually agreed tutoring session; such as, but not limited to not providing at least a 24 hours notice in advance or not honouring their mutual agreement. Please note: should a decision is going to be reached from the tutor’s perspective; it needs to be communicated and relayed to Suited Tutor’s communication channel, either via phone or preferably via a written correspondence, for audit and trail purposes.

A minimum of 24 hours' notice is required and needs to be communicated to the vested parties, for any prospective session rescheduling or unforeseen cancellations.

In the event the customer/student notifies the tutor in less than the required 24-hour period, then the customer is expected to pay 50% of the planned session’s cost and the customer can be compensated the remaining amount.

Should the tutor wish to cancel or reschedule the session with the student, then he/she needs to honour the same agreement and provide notice within (minimum) 24 hours.

In the event, that the student fails to attend the session, taking into account that all the necessary arrangements have been met, (for instance the customer has made a payment in advance), and all required details have been communicated to both parties; or without the student providing (at minimum) a notice of 3 hours in advance, then the student/customer is liable for covering the full financial value of the class.

When a refund process gets initiated by the customer, then the payment will be returned to the customer’s bank account, from which the payment was originally derived. If the relevant bank card has been cancelled, lost or replaced, then the indicated credit will be returned via BACS to the relevant customer’s account.

Should the tutor exhibit any signs of inappropriate or unprofessional behaviour, then the customer is entitled to reach the Site’s communication channel at info@suitedtutor.com, with the intent to raise a refund or dispute process. As long the customer’s case is viable and clearly evidenced. Then it will be upon the company’s discretion to honour the claim and further investigate it, so as to help deliver a fair and legitimate decision.

Should the tutor fail to join the agreed session, amongst the vested parties, related to the tutor and student, then a full refund will be initiated.

It may not be feasible to return payments to alternative bank accounts or customers in question.

Contract Termination

Should the tutor, course creator, parent or student divulge themselves or get involved in any unsolicited or unethical practices, as seen above, alluding but not limited to the “Prohibited Activities” section, or make any secretive or contingent agreements for their personal financial or commercial gain, without Suited Tutor’s awareness or full consent, then, this will result in imminent contract dismissal from the website. 

To find out more about Suited Tutor’s Disciplinary Policy and Procedures, you can click here.

In addition, should the contract breach expose the company’s reputation and/or its vested stakeholders’ interests, including unauthorised personal details, then legal procedures and legitimate course of actions can be initiated by the company against such individual(s), so as to protect and safeguard the company’s intellectual property and assets.

Should the tutor or course creator make the decision to voluntarily terminate his/her employment contract or services with Suited Tutor, then it is expected by the tutor or online instructor, to provide at least one month’s (written) confirmation or notice, prior to any forthcoming scheduled sessions.

Tutor Status

Tutors, who may be classified as ‘freelancers’ or ‘self-employed’ individuals, are not subject to any direct control, supervision or direction, by the company or perhaps by the student.

Tutors can be engaged by prospective or existing customers, referring to students or parents, for their particular skillset and academic background, along with their tutoring/teaching experience; whereby, tutors are expected to take responsibility for the manner in which the learning services, including the tutoring method, pertaining to remote or face-to-face classes – are going to be delivered. It is exclusively upon the tutors’ discretion – how the classes or courses are going to be delivered, depending upon and fulfilling the customer’s expectations.

Proceeding, it is the tutors’ responsibility to agree upon the teaching/tutoring method or place, whether the classes will be facilitated either remotely or perhaps embracing the traditional approach, alluding to face-to-face. Tutors need to mutually agree with the students/parents upon the times, date, frequency and/or duration of the sessions, including any complimentary/trial services, (offered by the tutors), so as to effectively tackle the students’/parents’ aspirations or arisen expectations. Tutors also agree to adhere to delivering sessions, in compliance with the best industry standards or the UK schools’ curriculum.

VAT Terms

Educational services that are delivered by tutors using the Suited Tutor platform, do not attract VAT, thus, such costs will not become evident on invoices, when sent to parents or students, on the tutors’ behalf.

Company’s fees may be VAT exempted, nevertheless, should such fees become subject to VAT, then the amount will be clearly displayed on students’ and/or parents’ disseminated invoices.

Confidentiality User Agreement 

You are kindly requested and agree as a user, either as a parent, student, online instructor or tutor, of this platform to not disclose any case-sensitive or confidential information, with respect to the student’s, parent’s or other fellow tutors' or course creator's details, which may reveal their identity; along with the company’s intellectual property or assets, to other suppliers or third-party vendors, except as may be required by the governing laws or court jurisdiction of England and Wales. 

As a user you agree to safeguard customers’ or company’s protected characteristics and handle such data with care and utmost precaution, as well as not to relay such information in any unethical or unsolicited manner, to prevent any legal ramifications or predicaments.

You may not use the data, derived from this platform for any other purposes, other than to perform your duties under the website’s terms of use and intertwined conditions.

You agree to adhere to our Tutor Code of Conduct and Ethics, Customer Code of Conduct and Safeguarding policies, depending on your account type registration on our website or mobile application, respectively.

Vetting Process 

To safeguard and protect the physical integrity of any vulnerable parents and/or student minors, it is required and expected by our tutors or course creators have in possession a certificate of an enhanced disclosure and barring service (DBS) check, prior to the tuition or course delivery, for vetting purposes.

In the event, that retrieval of the DBS certificate is not possible or the application process has been hindered, which is outside the platform’s jurisdiction, then a record of this fact will be securely kept and communicated clearly to the customers. 

Please note: Suited Tutor is not liable for any of the tutors’ or students’/parents’ prospective misconduct or unprofessional behaviour, which may be exhibited at Suited Tutor premises, online platform or outside operational hours. Tutor(s), course creator(s) and customers, including students and parents are fully liable for their own actions.

Any personal details that are going to be disclosed, as part of the vetting process will be handled with utmost care and extra sensitivity by this site. The company is not duty-bound to disclose any case-sensitive information to other parties, or perhaps related to the provision of educational services, facilitated by our platform. You may also refer to our Privacy Policy for more information. 

Hyperlinking to our Content

The following organisations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organisations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System-wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
  • These organisations may link to our home page, to publications or other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organisations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organisations if we decide that:

  1. the link would not make us look unfavourably to ourselves or our accredited businesses;
  2. the organisation does not have any negative records with us;
  3. the benefit to us from the visibility of the hyperlink compensates for the absence of Suited Tutor Ltd; and 
  4. the link is in the context of general resource information. 

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Suited Tutor Ltd. Please include your name, your organization name, and contact information, as well as the URL of your site, which may be intertwined with a list of any URLs from, which you intend to link to our Website, and a list of the URLs on our site, to which you would like to link. You may need to wait 2-3 weeks for a response.

Approved organisations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
  • No use of Suited Tutor Ltd.’s logo or other artwork will be allowed for linking absent a trademark license agreement. 

iFrames

Without prior approval and written permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our Website. 

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights. 

Your Privacy

Please refer to our Privacy Policy for further information.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve of immediately removing all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly. You may refer to our Whistleblowing Policy for more information.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

We will not be liable for any loss or damage of any nature, for the displayed information and services provided by our site or any disputes; related to the site’s agreement, such as comments, blogs of any nature or any other associated content created or published by our tutors, online instructors, parents or students, which reflect explicitly their views and not ours. Responsibility for the success or failure of their exclusive efforts - rests with either the students, parents, course creators or tutors. You may also refer to our Tutor Code of Conduct and Ethics and Ethics and Disciplinary Policy and Procedures.

Any offer made by Suited Tutor Ltd, addressing customers' aspirations, or in the event of any prospective customer dissatisfaction – falls upon the company’s discretion, should the offer get discontinued or resumed, and the company does not constitute acceptant of responsibility for the offer’s outcome.

Our website’s terms of use and its formation shall be governed by and constructed in consonance with the governing and jurisdiction of the courts of England and Wales.

As pointed out within our Privacy Policy, due to the personal data that our respectable users may share with us, such as contact information or email addresses, we are safeguarding their personal information by adhering to the regulation (EU) 2016/679 of the European Parliament and Council, dated April 27, 2016, on the protection of natural persons, regarding the processing of personal data and the free circulation of such information (hereinafter, the “GDPR”).

Credit: this legally binding document was created with the help of the free Terms and Conditions Generator.

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