Shall I share my contact details with the tutors? Shall I share files with people outside the Suited Tutor site?

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  4. Shall I share my contact details with the tutors? Shall I share files with people outside the Suited Tutor site?

Platform Interactions and Shared Details

We highly value our customers' privacy, along with their personal details, and as a result, we will do our best to safeguard them. Thus, we would highly encourage you to use our platform's built-in chat, for any upcoming interactions with our diligent and trusted tutors. To ensure your personal information is protected, such as a house address or an email,  only share them within the Suited Tutor platform, and once a class has been mutually confirmed and scheduled.

Prohibited Activities 

We have compiled a set of best practices and guidelines, to maintain secure and seamless interactions on the Suited Tutor platform, as well as make sure that you won't get involved in any unprecedented and unsolicited advertising or spam services.

Thus, as a customer and active user of the Suited Tutor platform, you agree to the following terms:

  • you should never share any case-sensitive information, such as passport numbers or insurance policy numbers, with unknown users 
  • you should never share any personal details or even private files, such as telephone numbers or house addresses; unless a lesson has been mutually and collectively confirmed between the tutor and parent
  • you should never accept classes - being facilitated outside the Suited Tutor platform or offer other offline financial incentives 

More information and best practices can be found in our Customer Code of Conduct and Tutor Code of Conduct and Ethics policies.

Disclaimer

Suited Tutor will take no responsibility for any of the customers/clients' exhibited misconduct or course of action, by sharing any personal information with untrusted resources or individuals, outside the Suited Tutor system or unwilling to adhere to our internal company policies.

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