We’re excited to unveil Suited Tutor’s internal messaging platform! Designed to simplify communication and enrich your tutoring experience. With a range of innovative features, it will make interacting with parents, students, and fellow tutors easier and more enjoyable. Here’s a comprehensive guide to help you get started with all the fantastic features our messaging platform has to offer!
1. Starting Real-Time 1:1 Interactions
How to Initiate a 1:1 Chat:
- Step 1: Log in to your Suited Tutor account and navigate to the messaging section from the main dashboard.
- Step 2: From the left-hand-side menu, click on the “Recent” button, (represented by a chat icon), the "Contacts" button, (indicated by a pupil icon) or the "Groups" button (marked by a people icon).
- Step 3: Select the contact you want to chat with from your list or enter their name to find them.
- Step 4: Type your message in the text box and hit “Send”.
This allows you to instantly communicate with parents or students, whether you're clarifying lesson details or answering any of their questions.
Note: Here, you will find clear guidelines on what is appropriate and completely inappropriate to share with your students and their parents.
2. Creating Private Chat Groups
How to Set Up a Group Chat:
- Step 1: Go to the messaging section and select the "Groups" button, (marked by a people icon).
- Step 2: From the 'pencil' icon from your profile - located next to the 'bell' icon, click on the “New Group” option.
- Step 3: Enter a name for the group and add the members you want, such as parents or students.
- Step 4: Once created, you can start discussing lesson plans, scheduling classes, sharing updates and many more.
Private groups help keep conversations organised and everyone involved in the loop.
3. Sharing Files
How to Share Files in Chat:
- Step 1: Open the chat where you want to share a file.
- Step 2: Click on the “Send a File” icon, represented by a paperclip.
- Step 3: Select the file from your device (up to 1 MB) and click “Send.”
Share homework, study materials, and important documents directly within the chat for easy access.
Note: If you need to share files with your students and their parents that exceed the 1 MB file size limit, consider using the following alternative solutions.
4. Using Rich Messaging Options
How to Add Emojis and Stickers:
- Step 1: Open any chat window.
- Step 2: Click on the emoji icon located in the text box area.
- Step 3: Click on the 'arrow', (pointing upwards), next to the 'paperclip' icon, and then select the 'Send a sticker' icon.
- Step 4: Browse through the available options and select the one you want to include in your message. Don't forget to hit “Send”.
Emojis and stickers add a personal touch and can make interactions more engaging.
5. Previewing Chat History and Notifications
How to Access Chat History and Notifications:
- Step 1: Click on the chat you want to review.
- Step 2: Scroll up to view previous messages or use the search function if available.
- Step 3: From your profile picture or status area, enable notifications in your settings, (represented by the (...) icon), to stay updated on new messages.
Keep track of important conversations and never miss an update.
6. Managing Status Updates
How to Update Your Status:
- Step 1: From your profile picture or status area, click on the notifications in your settings, (represented by the (...) icon).
- Step 2: Choose from available status options, such as “Available”, “Away” or “Busy.”
- Step 3: Rest assured, as your changes are saved automatically, once you select the relevant status option.
This helps manage expectations and lets others know about your availability.
7. Tracking Read Receipts and Last Seen
How to Check Read Receipts and Last Seen:
- Step 1: Open any chat window.
- Step 2: Look for the small check marks (✔️) or timestamps next to your messages indicating read receipts.
- Step 3: Check the “Last Seen” feature in the contact’s profile to see their last activity.
These features help you gauge engagement and follow up appropriately.
Get Started Today!
With these features, Suited Tutor’s messaging platform is designed to make your communication smoother and more effective. Dive in, explore the options, and start using these tools to enhance your tutoring experience.
If you have any questions or need further assistance, our support team is here to help!
Happy tutoring! 🎓
